Privacy Policy
This privacy policy explains how BOSTON CARRIAGE, INC. collects, uses, and protects your personal information when you use our site, this service, or our online platform. We are committed to protecting your privacy and handling your data responsibly.
Information We Collect
When you use our site or service, we may collect personal information that you provide directly to us. This includes information you provide when booking a service, creating an account, contacting us, or subscribing to communications. This personal information may include your name, email address, phone number, physical address, payment information, and details about your transportation needs (such as pickup and drop-off locations, dates, and times).
We also automatically collect certain information about your device and how you interact with our site. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This helps us understand how our service is used and improve your experience.
How We Use Your Information
We use the information we collect for several purposes:
- To provide and manage the transportation services you request, including processing bookings, payments, and communicating with you about your service.
- To improve and optimize our site and service, analyze usage trends, and develop new features.
- To communicate with you, respond to your inquiries, and provide customer support.
- To send you updates, promotional materials, or information about our services that may be of interest to you, where permitted by law or with your consent.
- To detect, prevent, and address technical issues or illegal activities.
- To comply with legal obligations and enforce our terms and conditions.
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
Sharing Your Information
We may share your personal information with third parties in limited circumstances:
- Service Providers: We may share information with third-party vendors, service providers, or agents who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.
- With Your Consent: We may share your information with other parties with your explicit consent.
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements. When your personal data is no longer needed, we will securely dispose of it.
Your Privacy Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal data. These may include the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion or erasure of your personal data under certain conditions.
- Object to the processing of your personal data.
- Request restriction of the processing of your personal data.
- Request data portability, allowing you to receive your data in a structured, commonly used format.
To exercise these rights, please contact us using the information provided below. We may need to verify your identity before processing your request.
Cookies
Our site may use cookies and similar tracking technologies to enhance your user experience, analyze site usage, and for marketing purposes. You can control cookie preferences through your browser settings.
Children's Privacy
Our site and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children without parental consent. If you believe we have collected information from a child, please contact us.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us by mail at:
BOSTON CARRIAGE, INC.
91 Providence Hwy
Westwood, MA 02090